Faq's

How do you know the size of the shoe is right for you?: When there is a ½” gap between the tip of your biggest toe and the end of the shoe know the size of the shoe is right for you.
How to get right fit in shoes?: Stand up when being fitted because feet are longer when you are standing.
Which is the best time to buy shoes?: Buy shoes at the end of the day when feet are the largest.
Are both your feet of the same size?: Measure them and you’ll find they may not be of the same size.
What to look for in the ‘ideal shoes’ for girls?: They should have one-and-a-half to two-inch chunky heels with padded insoles and plenty of toe room.
Is it ok to wear high heels continuously?: Limit the amount of time you wear high heels. Alternate it with good quality flat heels
If I want to return or exchange a shoe, can I do it?: You can exchange/refund any ADK Shoes product purchased from a ADK Exclusive Showroom in accordance with the stated Terms and Conditions of Sale. Items purchased from an outlet store need to be returned to an outlet store.
What is ADK Shoes’ return & exchange policy?: Please refer to the ADK Shoes Terms & Conditions page.
I have a ADK Shoes gift voucher can I use this via mail order or over the phone?: No, gift vouchers can only be redeemed through personal transaction at any ADK Exclusive Showroom.
How long is my Gift Voucher valid for?: All Gift Vouchers are valid for one year from date of issue featured on the Gift Voucher.
Do you transfer sale items between stores?: At sale time, ADK Shoes does not transfer products between stores.
What is the size range for ADK footwear?: For details on available sizes and styles, please contact your nearest store.
Are all ADK Foot Fashion styles featured in store on the website?: No, not all styles are featured on the website. We suggest you make regular visits to your nearest ADK Exclusive Showroom and see what new styles have recently been released.